Introduction and General Terms of this Privacy Policy

Night Time Beds and Sofas is committed to safeguarding the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the practices described herein.

We never share your personal data with third parties, except where it is necessary to fulfil your order or as required by law. Night Time Beds and Sofas adheres to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Your payment information is never stored on our servers. All payment transactions are handled through a secure, third-party gateway. More information about the payment provider's security measures is available upon request.

Security

We prioritise your privacy and the security of your personal information. All sensitive information shared during transactions is encrypted using industry-leading encryption technologies.

Transaction Security

All transaction data exchanged between our website and the payment gateway is encrypted using 128-bit SSL certificates. No cardholder information is transmitted or stored in an unencrypted form. Additionally, communications between our site and the payment gateway are verified using MD5 hashing to prevent tampering. You can trust that your data is protected from unauthorised access during the transaction process.

Encryption and Data Storage

Sensitive data is stored using advanced 256-bit encryption protocols. Our encryption keys are housed in secure, tamper-proof systems comparable to those used by global certification authorities. These high standards ensure that your personal data remains protected. Regular audits by banks and financial institutions further reinforce our commitment to data security.

Links to Banks

Our payment gateway has direct, private connections with the banking network, which are entirely isolated from the public internet. All authorisation messages and cardholder information sent to and from the banks are securely transmitted, ensuring there is no possibility of interception or manipulation.

Employee Access

Access to transaction and personal data is strictly limited to senior-level personnel within our payment provider's organisation. Even in such cases, access is granted only under exceptional circumstances, such as when required by law enforcement for fraud investigations. Systems are designed so that full card numbers are never viewable, not even by administrative users.

Cookies

Cookies are small files that store information about your browsing preferences. We use both session and persistent cookies to enhance your user experience on our site.

Session cookies help maintain your session while browsing the site and are deleted once your browser is closed. Persistent cookies remain on your device to allow us to recognise you on subsequent visits.

We use cookies to:

·        Track website navigation

·        Estimate our audience size and usage patterns

·        Store user preferences

·        Speed up searches

·        Recognise returning visitors

Our website uses seven types of cookies. As per the EU Privacy and Electronic Communications Regulations (May 2012), we require your consent to use these cookies. You may disable cookies in your browser settings, but doing so may limit your access to certain features on our website.

Information We Collect

We may collect, store, and use the following types of personal data:

·        Technical data: IP address, geographical location, browser type and version, operating system, referral source, pages visited, and duration of visit

·        Contact details: name, email address, phone number, delivery address

·        Communication data: enquiries, complaints, and any messages sent via the website

·        Marketing preferences and cookie consent status

Using Your Personal Information

Personal data collected through our website may be used for the following purposes:

·        To personalise your browsing experience

·        To process and fulfil your orders

·        To send order confirmations and updates

·        To respond to your enquiries or complaints

·        To send promotional emails (if you have opted in)

·        To improve our website’s layout and services

·        To comply with legal obligations

We will only send marketing materials via email if you have specifically opted in. You can opt out at any time using the unsubscribe link or by contacting us directly.

Disclosures

We may disclose your information in the following circumstances:

·        To comply with legal obligations

·        During legal proceedings or potential litigation

·        To protect and enforce our legal rights

·        To prospective buyers in the event of a business sale

·        To fraud prevention and credit risk agencies

Except as outlined above, we will not share your personal data with third parties.

International Data Transfers

Some data may be processed or stored in countries outside the UK or European Economic Area (EEA). In such cases, we ensure that adequate protection is in place, including standard contractual clauses and other recognised safeguards, to protect your personal data.

Security of Your Personal Information

We implement a variety of technical and organisational measures to protect your personal data, including:

·        Password- and firewall-protected servers

·        Encryption of electronic transactions

·        Regular audits and system testing

While we strive to protect your data, please note that internet data transmission is not entirely secure. We cannot guarantee the complete security of data transmitted to or from our website.

Policy Amendments

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page, and, where appropriate, notified to you via email. Please review this policy periodically to ensure you remain informed.

Your Rights

You have the right to:

·        Request a copy of the personal data we hold about you

·        Correct or update inaccurate personal data

·        Request the deletion of your data (subject to legal and contractual obligations)

·        Object to or restrict certain types of processing

·        Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details provided below.

Updating Information

If your personal information changes or is inaccurate, please notify us so we can update our records accordingly.

Contact Us

If you have any questions about this Privacy Policy or the handling of your personal information, please contact us at:

Email: nighttimebedsandsofas@gmail.com

Address: +44 7956 501628

Thank you for trusting Night Time Beds and Sofas with your information.